Service
A real support among your project


Scoping
SECURE YOUR LEGACY RETIREMENT PROJECT
The scoping phase is a key step to secure the retirement of our Legacy System by SOLINGS.
The objectives of this phase is at first confirm the feasibility of the retirement by SOLINGS and to define the complete functional scope of the Legacy to replace and the specific connectors to adapt in our context.
Also, such project of obsolescence retirement is the opportunity to optimize and/or converge Business processes.
This scoping phase methodology is focused on workshops with Expert on Business Process, Legacy Systems and SOLING Architecture in order to address the following streams:
- Scope of the Project in term of Process, Users and Data
- Connectivity of the different data sources
- Opportunity to converge and Optimize Business Process
- User Experiences
- Project Roadmap and Setup
The main deliverables are:
- Business, Functional and Application Cartographies
- Legacy Retirement Project Organization, Budget & Planning

Integration
DEPLOY SOLINGS ON YOUR LEGACY DATA
Once the scoping has been defined, PERCALL offers you to implement your SOLINGS solution in order to successfully retire your Legacy Systems.
The PERCALL’s SOLINGS Integration service allows you to make your project happen while respecting the specifications and the constraints put forward by the scoping.
The implementation will adapt SOLINGS standard solution with our specificities in term of connectivities (to Source Data base) and Look & Feel (Enterprise Graphic chart).

Training
Support your team to move forward

support
Take the best advantages of your solution
Support
Analyze technical and/or functional incidents encountered by the use of your application, define the causes of their incidents and propose the appropriate solution.
Maintenance
Realize the development of corrections and evolutions of your application in order to guarantee the efficiency of your business processes (editor maintenance, corrective / preventive / evolutionary maintenance).
Operational
Monitoring
Anticipate bottlenecks and unwanted downtime, perceive and determine improvement tracks through data collection.
Prevention
(Robustness)
Provide a service dedicated to the architecture and the performances thanks to a personalized follow-up, in order to guarantee the durability of your application in front of the evolution of its technical environment or without use.
Operational
Services
Industrialize and carry out operations of deployment and maintenance in operational conditions (environments management, application / system / interfaces operation).